Shipping policy

Shipping Policy
At Plusinthebox, we want to ensure that your shopping experience is as seamless as possible. That's why we have put together this shipping policy to provide you with all the information you need regarding the shipping process for your orders.

Processing Time:
Once you place an order with us, please allow 1-3 business days for us to process and pack your items. During busy seasons or promotional periods, processing times may be slightly longer.

Shipping Options:
We currently offer two shipping options for domestic orders: Standard Shipping and Express Shipping. Standard Shipping typically takes 7-10 business days, while Express Shipping delivers your package within 3-5 business days. The delivery time may vary depending on your location and any unforeseen circumstances, such as weather conditions or public holidays.

International Shipping:
For our valued international customers, we offer worldwide shipping. International shipping times vary based on your location and the shipping method chosen at checkout. Please note that any additional customs fees or import duties are the responsibility of the customer.

Order Tracking:
To keep you informed about the status of your order, we provide a tracking number once your package is shipped. You can easily track your order on our website or through the courier's website.

Shipping Costs:
The shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be calculated and displayed at the checkout before you complete your purchase. At the moment, we offer free shipping for all items.

Incomplete or Incorrect Addresses:
It is essential that you provide us with the correct shipping address. Plusinthebox is not responsible for any delays or additional costs incurred due to incomplete or incorrect addresses provided by the customer.

Undeliverable Packages:
In the event that a package is deemed undeliverable by the courier, we will contact you to confirm the correct shipping details. Additional charges may apply for re-shipment.

Please note that due to unforeseen circumstances, such as natural disasters or technical issues, shipping times may be subject to change. We will do our best to keep you informed of any delays and resolve any issues promptly.

If you have any questions or need further assistance with our shipping policy, please feel free to reach out to our customer support team. We are here to help!

Thank you for choosing Plusinthebox. We appreciate your business and hope you enjoy your shopping experience with us.